버지니아 크로싱 호텔, 태피스트리 콜렉션 바이 힐튼

I chose this hotel since it was close to my home but not too close to be frequented by ongoing travelers. My daughter has not been sleeping well for 3 weeks and we needed to break the cycle plus mama was tired. The kind interactions with staff started right at the front desk and continued throughout my stay. I was placed in a quiet end room on the 5th floor. I enjoyed a workout in the well-equipped fitness center after a solid night of sleep. I only wished that breakfast was included with the stay. That would be the only thing I would change!

I drove down from Canada and had a long drive through bad weather conditions - checked in after midnight and experienced a very cheerful and helpful attendant on the desk named Carla. As a Hilton HOnours member, she was able to upgrade me to a room that better suited my needs which was easy to access from parking, was spacious and extremely quiet. Due to my late arrival, she also accommodated a late check out request. I was too tired to go to breakfast so I cannot comment on the food but the room exceeded my expectations. It was large, spotless, perfect workspace for me to work, a small fridge to keep my beverages cold and beautifully decorated and furnished.

I was very surprised the body towel in the bathroom was thin and coarse. Literally like exfoliating towel. This is a 3 star plus hotel, I had better towel at Holiday Inn. Absolutely unacceptable. I actually started wondering if they just rolled up floor rags and pretend they are towels. Poor management for sure.

This is a nice property with a helpful staff. We encountered a problem where we paid the add on for breakfast and confirmed it at check in only to get to breakfast the next morning and find out that they had 'no record' of the 40 dollar breakfast add on and then we had to pay 67 dollars for breakfast (we conveniently found out after we had eaten of course). Of course we paid (and tipped) but these are the things that leave a fleeced taste in your mouth.

The room was great but common areas of the hotel: lobby, elevators, hallways were a bit warm for my liking. Elevators need servicing. They were very slow and jerked a lot.