익스텐디드 스테이 아메리카 스위트 뉴어크 크리스티아나 윌밍턴

Nice staff and accommodating. Clean rooms and in great location

Stayed two nights, 2 desperate bookings, in second night could not access room upon check in and from that point forward had to get a staff member to let us in our room Everytime we left, the last time we came back we had to wait over 40 minutes for a staff member to let us in our room, called extended stay customer relations they said someone would contact me in 48 hours, it's been 5 days and no calls.

People arguing outside after dark. Paper thin walls - we heard the people in the room next to us as well as their shower clear as could be. Although we were never in danger or at risk, it’sa bit alarming to read the hotel’s safety warnings and to see the undercover officer in the parking lot. Seems like there are more than a few rooms whose residents are staying long (looooooooong) term, and treat this hotel as their own home and personal space. We will definitely stay elsewhere next time, sorry

I feel like I'm at home..

So I am a very spiritual person and during my work travels I often light candles to thank my ancestors for their guidance and help. Well this particular morning I left in a hurry because I woke up late (due to children running through the hallways all night) and I forgot to blow the candle out. Once I returned from work and went to the front desk to fix a mistake in dates for my next payment I was told that I was being kicked out because someone saw a lite candle in my room. I was 6 hours away from home. I asked to speak to the manager Jannette and I was told twice she would not speak to me and that I had to leave and I could never get a room there again. I was devastated. Me and my partner had no other choice but to sleep in our car until the next day when we could find arrangements for other lodging. We didn’t disturb or disrupt anyone during our almost two week stay and I couldn’t believe that they would do that to someone especially since the weather conditions were horrible and win chills were below freezing. No where on there policy did it state that we could not light a candle. We were treated like trash after spending so much money at that facility. I wouldn’t recommend anyone stay there. Our sink had a horrible leak, the hallways smell like baby pampers and cigarettes and the rooms are dirty and not kept up well at all. Our toilet clogged every time you used it and the tub had rust and cigarette stains all over it. Had she given me a warning that would have been appropriate but she didn’t even take into consideration that I was so far away from home. Jannette if you read this I’ve prayed for you. I pray that you never find yourself in a position of need and have someone do to you what you did to me. What goes around comes around and they way you handled it was unprofessional and inappropriate and to not even get a phone call from you was shocking. I have filed a formal complaint with corporate and I also have a lawyer. I was practicing my religion and because of it you kicked me out and that’s discrimination. Good luck. DO NOT RENT FROM THIS PLACE, THE FRONT DESK WORKERS SPEND MOST OF THEIR TIME ON THE 3rd FLOOR SMOKING MARIJUANA IN ONE OF THE EMPLOYEES ROOMS AND THEY WERE EVEN ASKING CUSTOMERS IF THEY KNEW WHERE TO BUY SOME. Hot plates barely work and are so rusty and filthy. They were worried about a candle maybe spend more time worrying about the type of staff you hire to represent your company.