버클리 리치먼드, 아웃셋 컬렉션 바이 힐튼

A trip to the VCU Dental Dept was made more convenient with the Berkeley only 10 minutes away. The Berkeley is an older hotel, but fairly well maintained and the staff was gracious. They had a small bar in the breakfast area, but I never saw it open. It comes with breakfast, but don't expect much. It's saving grace is the nightly rate available on some travel sites. For the cost conscious it warrants consideration.

The king suite was a little underwhelming. It was small and had no refrigerator or microwave. The views on the terrace cost another $100 on top of the king price. If you want all the bells and whistles, prepare to spend $250 a night!

Good location in Shockoslip. Small room, not really big enough for doing work. Only 1 working elevator. Bar and restaurant closed, no sign of renovation so not sure if there are plans to reopen. Would I stay here again? Maybe. I’d sure check into status of restaurant as the breakfast here is very, very weak.

Booked specifically for location and free breakfast, but check out was Monday and the entire restaurant is closed that day. Really hated that but everything else was great. Felt a little haunted which added to the appeal.

It was my first time staying at the Berkeley hotel and despite its four stars and great reviews, I was disappointed. The staff were very kind and check-in went well. At first glance my room looked kept and tidy. When I inspected the bedroom and bathroom more closely, I noticed issues. The rooms felt grimy and dusty. The carpet needed more vacuuming, I could feel dirt and debris through my socks. Yuck! A small lounge chair needed proper vacuuming as I could see food crumbs on the seating and in the cracks. Again yuck! Hard surface areas needed more cleaning as it felt there was dust build up. There are two phones in the bedroom and bathroom. Both felt gross to use if I needed to make a call. The bedding and mattress felt worn out and needed replacing. The mattress was very soft. While I'm sure they would be great for some travelers, those that like extra firmness will find them uncomfortable. There were many pillows but dust covered them when I began to remove them. The bathroom is where the most issues lie. The wallpaper had stains all over. Either rust or debris covers some of the metal fixtures. The air filter grate was covered in dust and had not been cleaned in years. The bathroom grate is worse then the one in the bedroom. This gave me concerns about the air quality. During my stay there was a very unpleasant smell which smelled like sewage. Ordering food for breakfast was confusing. The QR code in the room tells you the hours of operation for breakfast. When I called the front desk and kitchen, there was no response so I had to go down to the front desk and ask. I was told that they do not offer breakfast at the moment due to renovations. Guests should be made aware of this and given information about nearby restaurants. Overall, I was disappointed and grossed out during my stay in the room. I hope the renovations they have planned will improve the quality.