홀리데이 인 익스프레스 호텔 & 스위트 체임버즈버그, IHG 호텔

I booked this hotel for 3 reasons. 1. It was the halfway point in my 18 hour journey 2. It is located right off of the interstate 3. I have ALWAYS trusted the quality of a Holiday Inn Express Upon arrival the lady who greeted me was friendly. When I got to my room I was a little thrown off by the smell ( it smelled like ketchup chips and beef ) but I figured I’d just turn on the fan in the room and it would go away. I’d been driving for about 9 hours and so my plan was to have a quick shower and grab something to eat before bed. As I walked into the bathroom I was almost knocked out by the smell of Urine. The bathroom quite literally smelt worse than the bathroom in my Kindergarten classroom. So I skipped the shower and decided to just get food and just talk to the staff. I stopped by the front desk on my way out and chatted with the lady about the bathroom and she said unfortunately there wasn’t anything she could do as the cleaning staff were gone for the evening. I asked if she had bleach because I couldn’t use the washroom, let alone shower in it from the smell… she happily offered me some “ lemon scented disinfectant “. After dinner I sprayed the bathtub/ shower with the disinfectant spray as well as the toilet and vanity. While spraying the toilet I saw short creepy black hairs ( not mine because I have long brown hair ) I took a white hand towel to just go over the bathtub and make sure it was clean ( because it looked dirty but I understand things stain after use ) I almost passed away when I saw the colour of the white towel after I started wiping the inside of the bathtub. I did spend about 30 mins scrubbing the shower/bath just so it was sufficiently clean enough for me to have a shower. I did not feel clean after the shower because the smell of urine was in my nostrils/ lungs. It’s safe to say the “ lemon scented disinfectant “ wasn’t effective. To say I’m offended would be an understatement, I could have stayed at a motel 8 and had a cleaner/ less stressful experience. I hate to leave a bad review because I understand that everyone is just trying to do their best… but under no circumstance is this acceptable… and if you’d prefer a clean space to rest for the night I do not recommend HIE Chambersburg.