Grand Inn & Residence- Grande Prairie

It wasn’t as pleasant as our previous stay at this hotel, which was disappointing. When we arrived, we noticed several cleanliness issues. There were dog hairs on and under the table and the couch, a piece of dental floss on the floor in the bedroom, and some hair in the bathtub. While the rest of the suite appeared generally clean, these details made us question the overall cleanliness of the room. There were also maintenance issues, including faulty lights and a non-working blow dryer. I informed the staff, and she was helpful and tried to find us another room, but unfortunately the hotel was fully booked. She also offered to have the couch vacuumed, which we appreciated, but by that point we had already settled in and chose not to go through the hassle of moving things around again. We ended up just avoiding using the couch. Noise was another issue. There was a lot of noise from the floor above us, which made it difficult to sleep. Additionally, when the neighboring room used the laundry facilities, there were very loud pipe noises that sounded quite intense and disruptive. Although the staff was polite and tried to help, we did not bother informing them regarding the other issues except for the dog hair since we cannot move anyway. Overall, this visit did not live up to our previous experience, which is unfortunate.