수퍼 8 바이 윈덤 뉴올리언스

I liked my stay at the super 8. It was clean and I liked that we were gated in so I felt secure. The only thing I didn't like was that we had to call in and pick up our own towels. The cost was reasonable and we could get to downtown New Orleans in less than 15 minutes

Beds were comfy, breakfast could've been better. Fairly priced if on a budget.

I booked 2 rooms for this hotel in May for 15 nights each during my recent stay at the New Orleans jazz fest .. For myself and my traveling partners. The room was good , it was a good size , 2 beds very comfortable , clean and very reasonably priced . The location is about 10 km from New Orleans but it was a bus stop opposite so it was easy for me to get the festival. So generally everything was great . Unfortunately the guy at reception was a nutcase . After day 2 I asked him when the room would be serviced , he said every alternate day which I said was fine . So when I arrived back later that night the room was not serviced . So then after explaining to the guy of this he said what the staff had gone for the day and was not his job . I complained about his attitude and was waving a piece of paper with room numbers on it and said I told him this was my room number. It was not because I didn’t remember the number as I took a photo of it to Remember. A heated verbal discussion followed as I videod the following conversation. I asked for his first name and requested to speak to the manager, he first refused so I insisted. He said I was not a guest at the hotel and not on the register. As I persisted he said the manager would be there is 5 minutes.After 20 minutes of waiting in reception he did not arrive so I went to my room .A short time later I received a call to come to reception. The police were there and said the hotel wanted me removed. I couldn’t believe it . He said technically I can be trespassing if I didn’t leave . After explaining to the officer the manager is on the phone wanting to talk with me and said I should not have sitting in reception all that time as they had cameras watching me sit on the sofa and should go to my room . The manager was extremely rude also and was no help as I had a genuine complaint and wanted it resolved. He was no help at all and was just as bad .After negotiating a truce they said I could stay for the remainder of my time . I thought briefly about moving to another hotel but due to the inconvenience and expense I decided to stay . Overall the hotel is fine but these people should not be in this industry.

Thank u

My stays here are always pleasant.Although the new housekewpers who donr speak english well do a great job at cleaning,they need to know whose door to knock on earlier than they suppose to.I mean its not even 10:15 and she banging on the door tryna come in like can u at least wait til check out at 11 before tryna enter someones room whose yell im staying over and just cause u dont understand english well u still entering my room.Thats the only thing i would change is to train them how to speak english especially the meaning of stay over.lol