디즈니스 캐러비안 비치 리조트

5泊で宿泊。 広大な敷地の中で部屋はArubaエリア。フロントとスカイライナー両駅の丁度真ん中くらい。どこに行くにも5分と少しくらい歩けばOK。4パーク制覇したかった我々家族には結果的に最適でした。 エプコットとハリウッドスタジオにスカイライナー一本で行けるのはとっても楽ちんでした。ただし敷地が広いのあで部屋の割当によっては歩く距離が長くなることもあるかもしれません。 部屋は想像通り。とても広いというわけではありませんが、狭くは無いです。期待はしていなかったのですが収納できる子供用ベッドのある部屋で良かったです。 風呂は固定シャワーですが、備え付けのシャンプー等は我が家の女性陣に好評でした。冷蔵庫、ドライヤー（強風）、コーヒーメカーあり。コーヒーメーカでお湯が沸かせます。それ以外のアメニティは標準的アメリカホテルのレベルです。スリッパは無いので持参しましょう。 唯一残念だったのは、プリファードルームを購入したのに、agoda→Disneyがスタンダードで手配されてしまっていたこと、agoda曰く仲介業者のミスとのことですが、それも含めてagodaで管理して欲しいですね。こちらでDisneyアプリ側の部屋がスタンダートになっていたことに気づきAgodaに問い合わせたのですが、最初の返答は「それはDisney側の表示が間違っているだけ」という回答が来たのも非常に残念でした。そんあはずは無いと追求したところ、自分たちの非を認め、Agodaコインでプリファードとスタンダードの差額としては全く足りない金額でお詫びするとのこと。 前述の通り、結果的には良い場所の部屋だったのですが・・・ということでこのレビューはPreferredRoomではなくStandardRoomについてです。

Seamless

Rooms and bathrooms are outdated. But the worst is that if you get a room on the second floor, there is no elevator to get up there. We had a lot of heavy luggage, and it was a hassle. Bell services were not helpful and did not help us with our bags.

Beautiful resort and room. The staff was great. The room wasn’t as clean as we have come to expect from Disney. There were a lot of bugs in the shower.

Bizarre experience. They seemed totally thrown for a loop that a booked through a third party, (this has to happen all the time right?) They didnt have a room ready when we arrived at 11 (totally fine, would not expect that). However, I was given room keys and told they'd text me with the room number once it was available. Fast forward to 3 on the dot, check in time, i get at a text saying to return to the front desk for information. Im already at Magic Kingdom by that time, which is wildly inconvenient to return from. The confusion didnt stop there. I called the disney hotline because I really didnt want to wait until after park close to find my room number. After answering security questions, they were indeed able to tell me the room number. BUT THEN.... get back to hotel later and the keys don't work! Exhausted with children, we drudge to the lobby. The fix the keys, saying something about the third party booking causing confusion, and then give me more incorrect information about having to return to the front desk at check out. The hotel was built in the 1980s and has been renovated to appear more modern. Still, the bones are indeed typical of the era, the shower was the same as my grandparents minus a modern faucet. At $300 a night, you'd expect a little nicer even though you're mainly paying for the convenience of the disney bubble. However, all of the confusion and "hot mess" negated any benefit I'd get from being in the bubble. All the staff was friendly though, even if they didn't know what they were doing.