페어필드 인 & 스위트 레이크 뷔에나 비스타 인 메리어트 빌리지

Tienen cobros ocultos que no te das cuenta solo hasta que llegas al check-in, se supone que tienes servicio de parqueadero pero te cobran 19 dólares diarios y aparte te cobran 30 dólares diarios de un fee o impuesto algo inventado. Nada de esto lo especifican o lo dicen cuando estás haciendo tu reserva. En pocas palabras te roban 50 dólares diarios.

Pricey compared to other 4 star and 3 star hotels. Also have $25 daily parking separate from what paid. Nice place however need a bit rehab for rooms. For the money, you can get a better place.

I was in town for business and brought my daughter along to visit family. Unfortunately, the experience at this hotel was extremely frustrating from start to finish. There was consistently only one person working the front desk at a time, and all staff appeared to be trainees based on their name tags. This resulted in constant line-ups, including lines backing up to the elevators. Management was visibly present, walking in and out of the back office, yet refused to assist at the front desk despite the volume of guests waiting. Both check-in and check-out took a minimum of 45 minutes to an hour. Prior to my stay, I attempted to contact the hotel multiple times by phone with no success—no one ever answered. I had proactively completed and submitted the required credit card authorization form for my business credit card to ensure a seamless stay. Instead, it became a major issue. The staff did not recognize the form, my reservation was never updated, and no one seemed to know how to handle it. When I requested assistance from the Manager on Duty, I was berated in front of a line-up of guests, which was completely unprofessional and embarrassing. It was only after my colleague, who is a Marriott Titanium Elite member, intervened to help resolve the situation that the staff’s attitude changed and apologies were offered. This experience fell well below the standards I expect from a Marriott property, particularly for business travelers. The lack of staffing, training, responsiveness, and basic professionalism was deeply disappointing.

For starters we arrived at midnight on a Friday to one frazzled staff member. He then proceed to tell me to swipe my credit card without saying why - he was trying to charge me for the whole reservation again. You have to pay $30 USD a night, if you don't have a car you get $22 back 3-8 business days after your stay - Agoda doesn't tell you about the $22 parking hold. I emailed the hotel for clarification twice before we arrived and they didn't reply. On to the room - it stank of damp and the bedsheets/floor etc were damp, any paper we took into the room was soggy by morning. We changed rooms and ended up having a portable air-conditioning/dehumidifier outside our room that loudly went on 24/7. The breakfast was the only good part of the stay. Do yourself a favour and stay somewhere else.

Excellent place to stay. Breakfast, lunch and dinner either inside or outside in walking distance. Loved the area. So charming and close to where we needed to be and go. Staff very friendly and helpful. Loved the atmosphere.