보스턴 메리어트 코플리 플레이스

Over the past three weeks, I’ve stayed at four different Marriott properties during my travels, and all of them were great experiences. Unfortunately, this last hotel was a real disappointment. I was assigned an ADA room at check-in without any prior notice or explanation. When I mentioned this at checkout, the same staff member who assigned the room responded not with an apology, but by questioning what was wrong with the ADA room — as if the issue was about accessibility features themselves, rather than the lack of communication and consent. It's not about the room being inadequate — it's about being informed and respected as a guest. I also experienced delayed response when requesting basic amenities like shampoo(a whole dispenser was missing), which were only addressed the next day after I left a note for housekeeping. Overall, the service and attitude were disappointing for a Marriott property.

워낙 비싼때에 간거라 가격대비 만족한다고하긴 그렇지만..쇼핑 몰에 붙어 있어서 좋았어요. 1층에 yard house도 맛있습니다. 단지 체크아웃한지 1주일이 지났는데 아직도 디파짓이 묶여있어서 신경 쓰이네요

Good location

We stayed for six nights and had a wonderful time. Location is fantastic and you’re attached to a mall which is great because you have everything right there (supermarket, CVS and lots of stores). A huge plus was the free laundry room in the hotel (you just need to bring your own detergent) - this was a life saver on the trip. Staff were lovely. We had two connecting rooms with two queens in each room. I had to pay extra to guarantee the connecting rooms but it was worth it in the end.