자이언 폰데로사 랜치 리조트

I made the reservation for a room not a Wagon. I am a 54-year-old woman. The temperature was freezing temperatures. It was a wagon; the heater didn't work. I went to the bathroom twice through the night, and the bathroom was 5 minutes away. The advertising for the room is misleading. I will have never get a wagon in March when is super cold, and on top of everything the wagon has mouse traps, and I am scared of mice. We got sick from the cold night and had to come back home sick and cut our vacation short. This was a horrible experience. The advertising is for a cabin room. Those are the pictures that you showed when I made the reservation. It is pretty sad for you to make money from the suffering of others. At the resort, I beg them to change the wagon for a cabin or anything, but they say that they were sold out. Let me know how you can change the advertise room! make sure is clear that people are getting a wagon! don't show pictures of rooms, cabins, and when they arrive you give them a wagon, no heater and with mice traps.