힐튼 가든 인 볼티모어/화이트 마쉬

We stayed in this hotel a few times. It’s an ok ok hotel. It’s clean but the it’s just old. Also the pool was very dirty. The first time we checked in, the pool was super cold when it was supposed to be heated the second time it was super dirty. The water was so cloudy and there is a lot of hair floating.

When me and my husband arrived, it was after 11:30 at night. We walked in and there were 2 ladies yelling at 2 ladies behind the desk. One was going on about how an employee was following her child around the hotel. It was absolutely ridiculous and honestly annoying. We finally manage to get check in by a man. Meanwhile they’re still yelling and acting the fool. We make it to our room to find tampon wrappers in the trash, towels across the bathroom counter as if he hadn’t be cleaned. Random water bottles in the room. We were so fed up and tired from driving from upstate NY that I told my husband to just lay down and go to bed. I wouldn’t recommend the hotel to anyone I know.

The front desk was not "with it." We were told our room number and it was written on the key packet we were given. When we went to that room, it would not open. Then front desk realized that they had written a "wrong room number". The just said "Oh Well" as a response to it. The rooms were spacious and comfortable no doubt; but there was no safe. There was a dead insect in the bar area which I had to clean up. One lift was under maintenance the whole of the 2 days we stayed. So many times the other lift was slow as it had to stop at every floor. Once we waited 10 minutes and then finally took the steps. There should be a sign at every floor that one lift was not working. (there are only 5 floors) - that would help us make the decision earlier to use the stairs.