우드스프링 스위트 산 안토니오 노스 라이브 오크 I-35

Floors are not mopped, simply dust mopped. Roach infested. Approached the staff 4 times about such problems and never was it handled. I even spoke to a manager and he ignored the issue and never got back with me regarding this matter. I had been staying there since Jan of this year and due to my house burning down, I would've stayed longer. But, instead, got a studio apt to avoid the infestation. I contacted their corporate office but they simply stated that they would refer it back to its location manager. Nothing has been resolved. I dont recommend it when you have roaches crawling up your leg or baby ones running across your arms and face when laying in bed or asleep. So No to recommending this facility.

Where do I start . My husband and i were very disappointed. When we booked we requested a ground floor because I'm disabled they said that was fine no problem. When we get there for check in they say they dont have a ground floor, and they don't have anything in our notes stating I requested a ground floor. While booking they told me yes they had complementary breakfast, when we checked in I asked if that was true, NO, they do not have complementary breakfast. The office had a strong perfume smell they gave me an asthma attack when I went to check in. The rest of the building, hallways, and our room smelled like mold. The AC in our room worked, but we had to turn it off multiple times because it was making a terrible metal grinding and buzzing noise. They dont have an Ice machine but they have an elevator. The bed was terribly hard and killed my husband and myselfs back. They had two very thin sheets to cover up with which did nothing when we were freezing. The only light in the bedroom is directly over the bed so no lamps, while my husband worked on his computer, I tried to get some sleep but the light was right about my head. After the first night we were ready to cancel and just go home, home is 5 hours away ao we toughed it out 1 more night, but we were more than ready to leave. Definitely won't be back.

Room was clean but a kitchenette is useless with no amenities or utensils, not even a spoon. Our error was that we thought we had booked at Stone Oak only to discover it was Live Oak a few miles away. We were unable to change our transfer the booking. This is a smoking and pet hotel with the accompanying odours. There are no tea/ coffee facilities in the hotel, just a snack vending machine. Very very basic.

very welcoming and warm, friendly staff room is very clean. You get a goodie bag when checked in the laundry facility is open 24 hours at any time located vending machines in mini great restaurants in fast food in the area. Only downfall is the construction in the neighborhood and adds to you travel time in town. Over this place is worth your money. The front desk and housekeeping staff is very friendly

No hot water when showering or taking a bath was told it would get fixed and never did. Stayed for a week, no housekeeping came by to bring more towels or clean. Good thing we had our own stuff. Fridge & stove was nice and clean. Had a couple of roaches but we had bought roach spray and some roach things to kill them and they were gone. Not too bad just hated the fact we had no hot water. Location is nice surrounded by good food places.