리틀 아메리카 호텔 솔트 레이크 시티

The hotel was much bigger than I expected that almost got me lost from looking for my room lol Location was great and the hotel was amazing, we had an issue with AC in our room that had to call a maintenance and the guy who fixed our AC was amazing. Overall everything was nice but I didn’t have a great experience when checking in unfortunately. I asked for early check in and was told they will call me when ready which I totally understood and was waiting in the lobby patiently and later, My partner went to ask again since it’s been about one and half hour and we were told that it was ready which we still had no problem. The problem I had was I didn’t get any explanation during checking in. I was asked for my ID card and credit card which I asked the staff to confirm if it’s for a verification and also was asked again to pay $100 without any explanation which I also had to ask if it’s for a deposit purpose since I already paid for my stay. During the interaction, I didn’t feel welcomed nor well informed about my stay. Otherwise my stay was great and I’d recommend the hotel for friends and family.