가든트리 호텔스 멤피스 이스트, I 40 근처

Car got stolen overnight while staying at the facility for two nights. I have yet to speak with the owner. I have called and went up there numerous amount of times to see the video. Each time the owner isn’t there come back at this such and such time. So I had to take legal action!

I have zero complaints the room was clean. The staff was polite and helpful. I give it a 10 out of 10 and I’ll be back again.

I would like to preface this with a note that the staff was very polite and the maintenance staff were beyond helpful and kind. That said: I booked this room for my son and d.i.l while they were here for a visit. First we had to wait 2vhours in Memphis humidity for our their room to be ready. We werebtold that even though we had already paid for the room for a few nights, we were NOT allowed to wait in the lobby until it was ready. Oh, but we could pay 20.00 cash if we wanted and they would get us right in... Wanted to cancel at that point since my D.I.L is pregnant and did not need to be in sweltering heat for 2 hours. Since it is non refundable once you pay to book the room, we decided to make the best of it. We asked the front desk if the room had a microwave and mini fridge and were told that yes, the room had a mini fridge and microwave. We decided to kill a little time by shopping for a few groceries to save on resteraunt expenses. Finally get to actually check in and the room is clean for the most part but had a lot 9f roaches in the bathroom. Only 1 outlet works. There is a lot of damage to the furniture with missing lamp shades and broken knobs. And NO mini fridge or microwave. Grocery money wasted. I kniw the building is old and I can tell that they are at least making an attempt to approve it. However, until they get it improved, they need to reduce their rates. A LOT

They have roaches and bedbuds

The place was dirty including roaches. Most of the rooms have missing or broken appliances and the staff is generally inattentive except the Janitor.