뉴욕 라가디아 에어포트 메리어트

We were charged extras for the parking and the WIFI. I keep travelling for work often and most Marriots are amazing but not this branch. Breakfast is the same every day, a bit boring. The cost of the room was expensive.

This property is in visibly bad condition and should not be operating under the Marriott name without serious renovation. The room was dirty and worn. The coffee maker was filthy and clearly not cleaned properly, and it appears outdated despite the hotel advertising “updates.” Furniture throughout the room was heavily dinged and battered. Upholstery was torn and fraying, not “well used” but actively damaged. Common areas were worse. Hallway light fixtures were broken and flickering, creating an unsettling, prison-like atmosphere. Several fixtures appeared partially detached or malfunctioning. The elevators were especially disturbing. The doors hesitated, failed to close fully, and lurched open and shut like a malfunctioning Halloween ride. It did not inspire confidence or safety. The lobby “market” or bodega is frankly detestable. Overpriced junk food, soda, energy drinks, and miserable pre-made sandwiches that looked old and unappetizing. For an airport hotel serving exhausted travelers, the lack of basic, decent food options is unacceptable. Staff interactions were another low point. Front desk staff showed zero warmth or professionalism and came across as passive-aggressive rather than helpful. Interactions felt adversarial and transactional, not remotely hospitable. The airport shuttle technically functions, but a hotel of this size should be running a proper shuttle bus. The current setup feels cheap and inadequate, though this is a smaller issue compared to the overall neglect. Despite claims of renovation, many basic functional details are simply missing. The coffee maker is placed on a shelf without a nearby outlet, making it impractical to use. Only one regular and one decaf coffee are provided in a room that accommodates four guests. Tissues are only available in the bathroom, with none at the bedside or coffee area. The bathtub drain stopper did not work, and the stopper itself was visibly caked with grime and mildew. This hotel is not just dated, it is neglected. It feels like a property being squeezed for revenue while maintenance, cleanliness, and guest experience are ignored. I would strongly advise travelers to avoid this location unless there are absolutely no alternatives.

Did not find the staff at reception helpful, they denied my breakfast inclusion which was inside Agoda booking initially, as not in their system. When I came with print of my booking as proof, later they accomodated.

실망 이라는 단어 밖에 없는 호텔 입니다

酒店为了赶早班机住一晚上，价格不便宜，但是设施陈旧、房间也没有饮用水，基本没有服务，和万豪的水准差太多，基本也就国内三星水平