데이즈 인 바이 윈덤 라스 크루스

First day went ok though the toilet plush was not working fully as it should be complete amenities but with couple of mosquitos. Request politely next morning at the desk to do have it checked, clean the garbage and change used towels. Went to have brkfst first boiled egg I warm at the microwave and no problem, decided to have another one but then blew inside the microwave, my mistake was I did not pay attention on the sign which is on top of the microwave. So I was very apologetic and tried my very best to clean the microwave but the staff at the desk showed no professionalism handling the situation Infront of other guests, Long angry face with some in acceptable words from a hospitality worker even though I keep apologizing and admitting my mistake . I did worked in a five star hotel for 25 years at Sheraton Hotel in several countries and we would had definitely act differently the way she did. Respect to our guest is very important . I felt embarrassed and felt that kind of behaviour towards an intentional mistake could have been dealth with kind and professionalism. Hotel was nice with some shortfall but felt not welcomed with that kind of staff to dealt with.

Staff is always friendly the room is always clean and the beds are always comfortable.

clean and comfortable, and inexpensive. good bed, fresh linens, coffee not bad. great value for money.

Chambre propre et petit déjeuner pas si mal. Malheureusement la piscine était vide.

Clean and good location but we had a room with extremely loud and temperamental ac unit!! Typical predominantly sweet continental breakfast. Better to breakfast elsewhere.