보에이라 가든 호텔 포르투 가이아, 큐리오 컬렉션 바이 힐튼

Talk about a Hilton Property or managed by where customer service just sucks.. We paid a premium to stay on the -1 floor, under the breakfast restaurant area, where after 7 AM you can't sleep because of the noise of people walking, moving chairs etc., on top of that two of our eight rooms had a problem with an overwhelming smell of sewage, we were not offered any kind of compensation or even new rooms, staff was well trained but sounded like robots, no empathy at any level, definitely not a recommendation or a wish to go back.

Hôtel excentré du centre-ville mais pas trop loin aussi bien à pied que en bus. Etant venue en voiture un parking souterrain est disponible. Chambre de bon standing. Petit-déjeuner copieux. Piscine intérieure avec jets massant et sans chlore .

Nice hotel in Gaia that was a good respite. Stayed here after being on a Backroads Camino Tour and returning to Porto after a recommendation from a friend. They have gardens to walk around. Beds were comfortable and love Hilton pillows. Breakfast was delightful with many choices. Location was about a 10 min walk from Duoro River, but we took Uber since we went exploring to Porto for shopping and dining.

보에이라 가든 호텔이 새로 생겼을때 바로 투숙하려 했지만, 코로나로 인해 올해 처음 방문했습니다. 조용한 위치에 멋진 디자인, 직원도 친절합니다. 힐링했어요. 감사합니다.

We liked the accommodation in this hotel, the staff is generally friendly, but somewhat insincere. The hotel has a large private territory, with a park, swimming pool, parking. Everything is new and clean. But there were problems with the restaurant, for some reason in such a new and modern hotel, the restaurant works on the principle of "as it should." With me, several guests, like me, were waiting for the restaurant to open at the time of the reservation, but the restaurant opened with a delay of 15 minutes. After we sat down, no one approached us either. Menu - A4 plastic sheet. For me, all this is incomprehensible and strange. I see a lot of potential in this place but obviously the management is not very professional or just not interested. In general, I recommend this hotel based on the totality of impressions, but the chain management should pay attention to improving the service.