MITC 호텔

I'd like to extend my heartfelt congratulations to MITC for the remarkable improvements you've made, particularly in customer service. The reception team, led by Fatin, welcomed us with both warmth and professionalism. Her friendly and efficient approach made a significant positive impact on our experience. We were also impressed with the prompt and effective response when we faced an issue with the TV. Your staff addressed and resolved the problem with commendable speed, demonstrating a high level of competence and dedication. However, I would like to draw attention to an area that needs further enhancement. The cleanliness standards at the cafe located on the M floor require attention. Maintaining a spotless and inviting dining area is crucial for guest satisfaction. Additionally, I have a suggestion regarding the breakfast options. Since last year, I have been inquiring about the possibility of having sunny-side-up eggs, but unfortunately, during my most recent visit, I found that the kitchen staff was still limited to preparing only omelets. Expanding the range of egg dishes to include sunny-side-up eggs would be a delightful addition to your breakfast menu. I eagerly anticipate my next visit, hopeful to witness continued improvements and perhaps enjoy a wider variety of breakfast choices. Keep up the excellent work!