알베르고 델아젠지아

Super hotel, belles prestation, restaurant délicieux ! Génial pour une escapade en amoureux :)

I stayed at Albergo dell’Agenzia from September 1 to September 4, 2026. I booked this hotel with high expectations because of its beautiful historic building and unique location. Unfortunately, the actual experience was extremely disappointing. The biggest issues were the room condition, overall management, and the level of customer service. The room did not meet the expected standard, and I did not feel that the property was properly maintained for guests’ comfort and satisfaction. When problems occurred during my stay, I expected professional assistance and proactive solutions from the hotel team. However, I did not feel that my concerns were handled with sufficient attention or respect. Although the hotel has historical value and an impressive atmosphere, the essential elements of hospitality — cleanliness, room quality, guest care, and problem resolution — were far below expectations. This was not just a minor inconvenience. It was a disappointing experience where I did not feel valued as a guest. I will never stay here again, and I cannot recommend this hotel to other travelers. Overall, this was one of the worst hotel experiences I have ever had. I would not recommend this property to anyone.

Italiano livello principiante. Sto usando un traduttore, non so se sia appropriato o meno. Questo è stato di gran lunga l'hotel più elegante tra i quattro in cui ho soggiornato durante il mio viaggio in Piemonte. Tutto—dall'arredamento agli esterni, fino allo staff e persino agli animali—mi ha fatto sentire proprio a casa, anche se parlavo solo un po' d'inglese per comunicare.