Lavande Hotel Sanya Bay Jixiang Street Bus Station

As a foreigner this was a very hard stay. At the beginning they said they did not receive foreigners and could help me book something else but we couldn’t stay there. They also said they did not do booking with Agoda so I had no reservation and had to ask the app for a reimbursement. After showing the front desk ladies my reservation code for the 3rd time, they said they had our rooms. Breakfast was a fast to go breakfast of a bun, soy milk and tea which should not be included as an extra expense of a breakfast. One room was ready early which was great, and the other one they said at 2pm like the app said. When we arrived at 2:30 for our next room they said it would not be ready until 3:10 and gave us no solution or apologies. In both rooms, the doors of the bathrooms did not close. In room 608 the balcony glass was shattered and felt very unsafe. The seaview mentioned and promoted in the pictures is not what you actually get because it is from a distance and their is a massive building construction blocking the view, so you can just see the ocean from an angle. It is to say, that the ladies were not rude, but their hotel policies did not make our checking in or stay pleasant or safe at all.