아마리스 호텔 쿠팡

Lokasi hotel ditengah kota dekat dengan semuanya cari makan juga mudah. Kamar standart kebersihan bisa ditingkatkan lagi. Breakfast standar, mungkin bisa ditingkatkan variasi menunya

쿠팡의 어느 호텔과 겉아요

This hotel is close to the airport but it is old but clean. when I checked in, the officer who handled my check in was very friendly, explained clearly about the check in time and that it was not possible for early check in.. I also explained that I could not have breakfast at the hotel because I had to go to the airport at 05.00 am and they explained that I could bring it in a box, so I only asked for 1 hard boiled egg and my friend asked for fried eggs plus white bread (like a simple sandwich). and they agreed.. the problem started when we returned to check in at 16.00, the female officer at the front office was not the same officer, but the other officer was the same guy. This female officer asked for my ID, and I informed her that my ID card had been recorded and scanned/photocopied by the officer at 11 am, but I still gave it.. when I asked about the breakfast that I would bring tomorrow, and there should have been a note there about it. It turns out this female officer didn't know.. and I explained again what we asked for and it had been approved.. but in an unfriendly tone, this officer informed me that sandwiches were not included in what could be ordered. I explained again that it was a simple sandwich, just a fried egg with white bread and it had been approved this morning.. once again in an unfriendly tone she answered that it couldn't be done, so I turned to ask the male officer who had taken our order this morning.. and he said it had been informed to the kitchen, then the female officer was silent and said only bread with fried eggs.. in my heart I said "isn't that what I said earlier" but I kept quiet because not worth to prolong the problem with an officer like that.. Anyway… that is my experience when i stay at this hotel..

Amaris Staff are excellent in providing effective assistance to customers and great accessibility. Room facilities need improvement by providing sufficient items in the bath room.

If you need an affordable place to stay then I would recommend this hotel but other than that there is certainly a better place to stay but the staff is nice and the breakfast is good.