더 다이아나 스위트 투반

Everything clean, staff excellent, food excellent. I like position because I ride my scooter either to Sanur or Uluwatu or Kuta, in middle of everything. Maybe most visitors would prefer to be closer to beach, but perfect location for me for my time in Bali

진짜 좋아요

Over all good except the smell of bedroom smell of humidity...and as well all furniture have not been maintained well.

Pour passer une bonne nuit en arrivant ou avant de décoller pour denpasar. Petit sympa et varier chambre super grande et bon matelas

We had a very good experience. The location is excellent — very convenient to the airport and close to Kuta Beach, which made our trip much easier. What truly stood out was the staff. They are incredibly accommodating, helpful, and very polite. The service they provided was exceptional. We experienced an air-conditioning malfunction in our room, and the staff immediately attended to the issue and transferred us to another room with a properly working aircon. Their response was quick and professional, and we truly appreciated their effort to ensure our comfort. The staff are always ready to greet and assist you, which makes you feel very welcome. Housekeeping also cleans the room daily, which we appreciated. Our only concern was related to safety during the rainy season. We stayed in February, and because of the rain, the outdoor floors became very mossy and slippery. Although the staff warned us that it was slippery, it still felt unsafe. Even when walking carefully, it was easy to slip. I personally slipped on the stairs despite being cautious. There are no anti-slip rubber strips on the stairs, which can be dangerous. If I hadn’t been wearing my backpack, I might have been seriously injured and rushed to the ER. I ended up with several bruises from the incident. I understand that this is a budget-friendly hotel, but I sincerely hope management can address this matter by regularly brushing the moss and installing proper anti-slip protection on the stairs. Guest safety should always be a priority. Overall, we had a good stay because of the wonderful staff and strategic location, and with improved safety measures, this hotel would be even better.