HM 그란 피에스타 호텔

Excellent séjour. Tout était parfait. Accueil chaleureux. Chambre spacieuse, confortable. Très bon emplacement. Bel hôtel avec 2 piscines. Magnifique rooftop.

Breakfast was amazing and so was the location. Right on the beach it was a dreamy stay

Very disappointing experience. This hotel was nothing like what was advertised. The main reason we booked it was because the website clearly stated that parking was free, but upon arrival we were told it was paid parking at a high cost. The staff simply blamed the booking website instead of taking responsibility. Customer service was equally poor. The front desk staff were rude, unwelcoming, and one employee even hung up the phone on me when I asked about the parking. The room was far below any reasonable 4-star standard. There were no proper blankets, only a thin bedsheet to sleep under. The balcony door handle was broken, the wardrobe made loud creaking noises, the shower leaked water all over the bathroom floor, and the sink was partially blocked and drained very slowly. Even basic amenities were missing. To make matters worse, the hotel advertised connecting rooms, but we were told they don’t have any at all. Misleading information, poor maintenance, rude staff, and disappointing accommodation completely ruined our family holiday. Unfortunately, it is the guests who end up paying the price for these mistakes. I would not stay here again and would not recommend it.

Belle chambre, vue sur mer. Personnel à l’écoute et très professionnel. Accueil chaleureux. Beau cadre. Grand buffet copieux.

The hotel is very basic. Rooms are furnished cheaply. Bathrooms feel like those of an Ibis or Holiday Inn express. Customer service doesn’t exist, any issues all they say is this is how it is.. ! Not enough sunbeds and anything you need, there is a CASH deposit required for eg. iron, pool towels etc. The area is sad and ghetto and gives you no real feel of Mallorca, instead if you want to feel you’re in Germany, come here.