데이즈 인 바이 윈덤 번즈

Stopped at the Days In in Burns as a stop during a road trip. Room was clean, comfortable and relaxing. The room had a fridge which I needed. I did not have the opportunity to avail myself of all the amenities but what I experienced was good. The staff was friendly and I was in and out with no issues.

We were driving through, it was late and we needed a place to sleep. It was a quiet place, the bed was comfortable. It was just a basic motel.

When we got to our hotel room, my husband went to use the bathroom and the bathroom sink was plugged up, dirty and unusable. I called the front desk to tell them about the sink. Someone came to try and fix it. They didn't transfer us to another room because their hotel was full. A huge mess was made and he put something down the drain that was caustic enough that I had to open the door and window and go outside to breathe because the stuff was making me cough bad. They never did fix the sink, although they apologized and cleaned up the mess. They said they would have to call a plumber, because he didn't have the correct tools to fix it. My question is He told us that he knew the sink was plugged on Saturday, yet it wasn't fixed before we entered the room. We had made the reservation on Friday night. There was plenty of time to fix it as we didn't arrive until 7pm. The front attendant was awesome.

This facility was in the midst of a remodel which was not disclosed at any point in the booking process. The remodel of the room we were placed in had not been completed. There was dust in the corners and along the walls, the window only had a thin shade and no light blocking shade, there was only one power outlet within reach of the nightstands which was located on the baseboard in the center of the bed, the tv remote wouldn’t turn the tv on or off, just change channels and adjust the volume. There was a notice posted in the bathroom to run the hot water for 20-30 minutes to get hot water. Actually took more than 40 minutes to get warm water. The water never got very hot.

This was not a pleasant stay. No heat or hot water. The staff member was nice but not very helpful. He did bring a space heater, but did not offer other accommodations. We were told at check out that the hot water needs to run for about 15 minutes due to the location of the water heater. This information would have been he.pful upon check in. I would not recommend this hotel.