베스트 웨스턴 엘 파소 에어포트 엔트라다 호텔

구글 지도가 길안내를 잘못해서 황천길로 가나 싶었는데, 공항 앞에 잘 위치해 있음. 밤 10시 넘어서 체크인했는데 여자 직원이 매우매우 친절했음. 다음날 조식도 이런 가성비 호텔이 다 있나 싶을 정도로 푸짐하고 좋았음. - 방 규모는 작은 편, 에어컨도 소음이 있는 편, 전자렌지 공용사용, 미니 냉장고 있음. 삼성TV 큼. - 하루이틀 묵다가기에는 딱 좋은 호텔이라고 생각 됨.

한국분들 가실분 있으면 추천합니다 조식도 좋고 필요할때마다 콜라등 음료를 먹을수있어서 좋아요

I’ve never encountered a hotel so mean and inflexible. I can’t believe the staff acts this way – it’s as if there was no training at all. The customer experience clearly isn’t a priority. These employees seem amateur and not suited for hospitality. No wonder Best Western struggles to be a top brand – there’s no compassion or flexibility here. I arrived early at 12 PM, fully aware that check‑in was at 3 PM. I simply asked to store my bag while I went to lunch. The answer: no, they don’t offer luggage storage. First time I’ve ever heard of a hotel without this basic service. I then asked for the Wi‑Fi password while waiting, and was told I couldn’t have it until check‑in. There are two massage chairs in an open room. When I went at midnight, the staff said they were “closed” – even though the room was empty and unlocked. The next day after check‑out, I was told I couldn’t use them because I had already checked out. I understand policies, but the attitude made me feel completely unwelcome. There is no gym on site – the nearest one is a 40-minute walk away. Staff seemed unhappy and dismissive, treating customers like criminals. The location is perfect, but I will never stay here again. Because of this Best Western, I won’t stay at any Best Western properties. Truly an awful experience.

I had a great stay here, room was nice, location is great, and the breakfast was good too. Definitely worth the extra money compared with the motel alternatives