뉴 바스 호텔 & 스파, 래디슨 인디비주얼 멤버

Lovely looking hotel in a good location and ample parking. Premium room was tiny and terrible view, the hotel had only about 5 rooms booked, why they didn't use their best rooms and try for good reviews and return business is a mystery. Only continental breakfast served. Staff who were scared of asking whether everything was alright as I don't think they wanted an honest answer.

Deluxe room had comfortable bed and was spacious but not well laid out. Tea and coffee provision v basic. TV pixelated and sound came and went. I reported this and someone obviously tried to fix it, but unsuccessfully. Breakfast was good. Staff helpful but sometimes vague and lacking training! The pool was amazing - the only one of its kind in the country: fed by warm spring water. But in February it was COLD! Overall, a qualified yes to whether we’d recommend.

Very disappointed for a 4star hotel. When I arrived did a quick and easy check-in but they gave us 1 of the room in the very end back(paddock). Corridor was very cold,carpets dirty and smelly badly.The room was very old .. nothing similar what we saw in they website. I'm my room Toilet was not bad,Hk did good service but the bath definitely need extra attention and cleaning properly as is old marks, lam scale and grass. Same for the balcony in the room. BF very well served and staff excellent and helpful .was ok for 4 days and 3 nights as we just used the hotel for showers and sleeping but if you look to stay around a little more ask for a good room.

Pleased overall with this hotel. Parking area with a lovely little pond. Large, airy rooms. I stayed in room 3. The letdown included the desk had not been cleaned, there was white staining on the purple bed throw- how this was missed or considered acceptable I don't know. There was also a random earring in the drawer that a previous guest must have left behind. Black mould within the shower area. Cannot fault the location - so handy for Matlock itself.

It was lovely and the breakfast great, especially with the options for dietary needs. However, it was such a hot day and night where the air from the window wasn't any cooler. Being an old building, there is no aircon, only an old dusty fan in my room. That was enough to get some sleep, and my breakfast was my highlight of the trip. Although, I don't think there is much they could have done in a bit of a heatwave so for the price, location and food, I would happily consider staying again :)