디 엘긴 마운트 판딤 - 헤리티지 리조트 & 스파

The location is extremely beautiful. I’m the lap of majestic Himalayan peaks. Although it was cloudy, we could get a glimpse of Mt. Kanchenjunga in the early hours…

We stayed in the premium cottage for 4 days. The view of the kanchenjunga and Mt. Pandim is amazing. The staff is good and the food is great as well .

There is no AC and no Fan so maybe in Summer there would be some discomfort

VERY GOOD LOCATION

Checked into the Elgin Pelling at 7pm, exhausted after the long journey and the terrible roads. Went for dinner, absolutely zero hospitality or service. We had to ask for water, we had to ask for napkins. Ordered a bottle of beer and the waiter tried to cheat us by serving absolutely flat beer from an already open bottle. It was after we complained about the flat beer that he got a fresh bottle. After a long wait the food was served and honestly, we’ve had better food at road-side dhabas. Nobody even came to ask how the food was or if we needed anything else. Only two other tables were occupied besides ours, and they were having buffet so it’s not like it was rush time at the restaurant. It was like they were doing us a favour by serving us. They poured one glass off the beer and then never came back to serve the rest of it. When we asked one of the waitress to get the bottle and pour the rest, she was clueless about it! And despite that, they charged us for the full bottle without the slightest remorse for their mistake and lack of service. Coming to the food; it was way below average- the aloo mattar was just potatoes and green peas, no gravy, the mac and cheese tasted like it was made with stale, mouldy cheese, and the stir fried veggies were simply bad! All of the food went waste coz nothing was really up to the mark. No apologies from the serving staff or any remorse at all. Coming to the hotel, the views are undoubtedly stunning, especially if the weather is good and you get to see the mesmerising Kanchanjunga. The rooms are also nice with a quaint vintage vibe, but the bathrooms are very very basic. Mine had some weird stench and when I complained about it, they just came and sprayed so much air freshner that I could barely breathe. Once the air freshner faded away, the stench was still there and nothing was done about it for the rest of our stay. I kept spritzing my body mist to mask the odor. Also, there are no elevators in the hotel, so if there are senior citizens travelling with you, remember they’ll have to climb up stairs. There is no AC either so it might get quite hot and stuffy in summer. The lobby of the hotel is absolutely beautiful with two fireplaces and lots of couches and chairs. The lawns outside are also lovely to soak in the winter sun. No games room or any other amenities at all. Terrible mobile network coverage and slow, glitchy WiFi .