코트야드 바이 메리어트 마두라이

Classic Marriott experience

지역내 숙소중 좋음

We stayed at Courtyard by Marriott Madurai from 11–14 June as a large family group of 11 guests across 5 rooms. Overall, we had a pleasant stay. While some of the rooms were a little dated, particularly the toilets, and the lift doors occasionally slammed shut quite forcefully, the service more than made up for these shortcomings. The breakfast restaurant team was exceptional throughout our stay. A special mention goes to Venkat Sai, who consistently went out of his way to ensure our comfort and make us feel welcome. His attentiveness and hospitality were truly outstanding. We would also like to commend Karthiga at the front desk, who was extremely helpful, warm, and professional whenever we needed assistance. Thank you to the team for making our family stay a memorable one in Madurai.

We had a pleasant 5 nites stay at the hotel. The staff is exceptionally good. Thanks to Rohit the manager at front desk and his team such as Shailesh ?and Kartika who made us feel very welcome always. Albin at the restaurant took care of all our needs and graciously served us along with the other boys who were very good too. There is hardly anything they said no too and special shout out to the Chef Vinod kumar who took great pains in making the mutton karai dosai from scratch just for me which I had requested. It was delicious. The executive chef was very gracious and took care of our special needs such as my daughters craze for the appalams:) The restaurant manager was always around making sure we were looked after well. Big shout out to the housekeeping boys who cleaned our rooms very efficiently and were honest with our belongings around .Raj kumar driver and few others who drove us around were good too. All in all a great team! I really appreciate the great staff at the hotel. Thank you Just some constructive suggestions- Pls have better AC at the restaurant. North Indians are less heat tolerant:) One of ladies at reception advising tours had limited and incomplete information about place we wanted to visit outside Madurai and seemed pushing for the more regular run of mill places which probably her tour company benefits of. So please watch out there as one should in every hotel. Also it will be nicer if you had the massage spa in your own premises itself.

We stayed there for 2 nights and It was average experience for me. I don't see any luxury experience in the premium room that we were given. It was quite a small space and there was little counter space for us to put our things. Apart from the given high price point, the staff are very proficient in English and helpful in fulfilling our requests. The housekeeping staff are very pleasant and welcoming to us. Overall, I will recommend this hotel if you are looking for a good customer experience during your stay in Madurai.