싱클레어스 리트리트 오티

We spent three days in Sinclair this month and had an unpleasant experience. Our decision to choose Sinclair Retreat for our vacation in Ooty turned out to be a regrettable one. The management at Sinclair Retreat should be ashamed for deceiving customers by not providing genuinely sealed water bottles. We observed that the bottles were filled locally by housekeeping, and each day they applied a seal sticker to create the illusion of freshness. On the second day of our stay, we noticed that the bottle cap was sticky on one side and sealed on the other. Unfortunately, by then, it was too late, as both of us suffered from stomach infections, ruining our vacation. We were too unwell to enjoy our trip. Shame on you, Sinclair Retreat.

The view from the property is really beautiful, it is situated amongst the highest points in Ooty; you'll love it for sure. The service is quite nice and also the arrangement for special private dinner for couples are quite romantic. The property is gorgeous but the age shows at places, if I am nitpicking but looking past that it's really nice and the landscape is very impressive, extra points if you love taking pictures. It is kids friendly as well, you can request for simple foods for kids like Khichdi etc. The restaurant is a standard Indian multi-cuisine restaurant and the breakfast spread is also good; not very wide but good. Convenient for the elderly members, since elevators are available across all floors and not only by staircase along the hill slope leading to the lawn, lobby, restaurant & bar.

Hello Agoda, you put so many amenities without checking anything??? You have put air-conditioning for a non-ac property? It's super old property and not worth for money. Exceptional staff, though bad maintenance and some rework going on but complete building needs rework. Stayed in deluxe room where don't have ac or even bath tub or handshower. It's all put by Agoda as available for delexue room, just went and realized it's a non AC property.

Hotel location is one of the best

I recently stayed at Hotel Sinclairs in Ooty. Overall, the stay was good — the location, staff, and facilities were satisfactory. However, the bathroom was quite unhygienic and not maintained well. Cleanliness in the bathroom needs serious improvement, as it affected the overall comfort of the stay. With better attention to hygiene, the experience could have been much more enjoyable