홀리데이 인 익스프레스 푸네 힌제와디 바이 IHG

Overall, my experience at the hotel was a mixed bag. The check-in process was efficient and the rooms were clean and well-maintained, which was a definite plus. However, the breakfast service left much to be desired. It appeared that the staff were understaffed, leading to chaotic scenes and a lack of timely food replenishment. The absence of the head chef was noticeable, and the food was understocked. Additionally, the room service for plates was disappointingly slow, taking nearly 45 minutes and multiple calls to fulfill the request. While the hotel showed promise in some areas, the breakfast service fell short of expectations due to disorganization and delays.

The rooms were clean and the location was nice. However, I would not advise families of kids as the rooms are small. You may get different room type like bunk beds for them but 3 adults cannot fit into a single room. Their is no lock on the bathroom and it is very small. For single person, the hotel is good but the breakfast was not too great. Plus we had to wait for cutleries for so long. They should have extra to cater the needs. Ambience was good though.

Stayed for 4 nights, couldn't sleep at all as people kept making noise at 3am outside

Rooms are bit small but over all it us good

The staff at this hotel were exceptional, especially Aditya, who helped accommodate a specific dietary request. However, there were some drawbacks to the stay. The room had a lingering smoke odor, and when I requested a non-smoking room, I was informed the entire facility was meant to be non-smoking, the smell remained. The room sizes were too small, and there were no locks on the bathroom door, which didn't close properly. This meant I had to ask my child to stay out while I showered. The towels initially appeared slightly yellowish, but the hotel staff promptly replaced them upon my request. Additionally, they provided an iron and ironing board.