플레처 호텔 - 레스토랑 도르버르트 - 아른험

Nice hotel and amd facilities. Location is a bit away from the City but still convenient. I got a nice upgrade to a suite. Thanks again for the nice stay. Recommended.

Stayed here for a night and did not enjoy it at all. We arrived at around 10pm and had asked if there still was food available. The restaurant had closed so thought we'd sit down and have a drink instead. The reception told us the bar was open until 01:00am but when we got there the very unfriendly lady was telling us they were now closed. If we wanted anything we could go to the vending machine. She was very rude and didn't provide any assistance at all. We then asked if room service was available but that closes too. This means we're now stuck in a hotel without any food or drinks available. They also have the audacity to have signs throughout "no food delivery allowed", which I understand if your restaurant is open - but clearly it was closed. Then there's the quality of the room. To start, there's no airconditioning. They also don't put your duvet on the bed, but only leave sheets (so you have to do it yourself). The rooms are very noisy and basic. There's also no phone to call reception (you have to dial them on a well hidden phone number - probably to minimise contact) and also no glassware or coffee cups. The next morning we asked if we could get an iron and iron board which they told us we could "come get" from reception instead of bringing it over like every normal 4 star hotel with a decent level of service. Breakfast was okay, but service again very basic. Overall, this is NOT a 4 star hotel but more a basic, off-the-road, place to overnight. Would not recommend staying more than a night or staying here at all.

Stay was amazing & I love it's location,

Overall the hotel was okay. It was clean. It had nice grounds to walk on and beautiful view from the restaurant. The location to the paths and the castle was great. If you don't have a car, it is possible to get there by bus, but not super convenient. The carpets and rooms were a bit worn. For example, the towel rack was coming out of the wall. Also, some of the repairs looked a bit shabby. For the Netherlands, I expected a higher standard of workmanship. And for the price, I expected a little nicer room. The main areas were clean and well organized so places to sit, chat and relax. The indoor pool was clean but felt very dim. I prefer a brighter swimming area. Overall, I would not return as I think there would be nicer options in Arnhem.

A perfect place if you wish to stay in a peaceful place