홀리데이 인 익스프레스 암스테르담 - 스키폴 바이 IHG

All employees were so kind and helpful. Only location was a little bit problem.(Construction site view)

2박 숙소, 객실 2개 이용했는데 객실 한 곳 샤워부스 물이 전혀 내려가지 않았습니다. 카운터에 문의를 했지만 여전히 개선되지 않은채 2박을 묵었습니다. 그리고 자고 있는데 새벽에 다른 객실 사람이 나의 방에 디른 열쇠로 들어왔습니다. 키관리하는 시스템이 엉망이고 나는 불쾌하고 불안한 마음으로 잠에 들었습니다. 하지만 객실은 깨끗한 편이고 조식은 만족했습니다.

The hotel is located in a nearby town, from the airport, just one train stop away. It takes less than 15 minutes walking from the train and bus station, and about the same distance from a large shopping center. With the right type of transport pass, it is quite convenient going around. Breakfast is basic but good enough to kick start the day. Overall, it is good value for the price we paid

One of the female staff members (with blonde hair) behaved in a very rude and unprofessional manner. Her tone and manner of responding to us were noticeably unpleasant and dismissive, making us feel extremely uncomfortable. The interaction was so distressing that we even considered checking out of the hotel immediately. Such conduct is deeply disappointing and falls far short of the standards expected in the hospitality industry, where guests should feel welcomed, respected, and valued at all times.

Some staff are unsupportive. I booked a standard room and requested a king-size bed in an Agoda message, but after check-in, I got a twin bed. Then I requested to change, but the staff seemed to not care. There was no support; they just said full. I didn't get a service mind, and I had a bad feeling about Holiday Inn. The facility, the room, and the breakfast are good. But staff need to be re-trained to service customers!