아술 비치 리조트 네그릴, 고메 올 인클루시브 바이 카리스마

For an all-inclusive, there really isn't much food to include. There are "food desert" hours - meaning there is little to no food available between 11am-12:40 pm and 3-6pm. The small grills (most open only 12:30-5pm) run out of food well before then. Room service takes over an hour, is usually incorrect, and can only go to your room, not the beach or pool. So you find yourself rather hungry throughout much of the day. The restaurants that are available (when they are open) have very limited and stagnant menus. By Day 3, you're sick of the options. The buffet restaurant is the smallest spread I have seen yet at an all-inclusive. The beaches and pools are incredible, however. One small note - we arrived at 3 pm on our first day (and splurged for the tiny plane to take us from Montego Bay to Negril.) We had to wait over 90 minutes in an un-airconditioned, empty restaurant for them to complete check in. No one offered us food or drinks. It was a terrible start to the trip, especially when they told us the room we had specifically booked (2 beds - since we were traveling with a 6 year old) wouldn't be available until the next day. We had to use the pull-out couch for him, instead. There are better all-inclusives out there at this price point. It's a shame, because the facilities are pretty wonderful. They just need to keep food in stock and more readily available.

The best thing about this resort is the staff, who were consistently pleasant and eager to please and be of assistance. Otherwise the resort is fine but starting to show its age with lots of little things now working (including the lock on the women's public bathroom) or somewhat damaged. Karisma's idea of having lots a small pools with swimup bars that very few people seem to use is also odd. The fun of a swimup bar is interacting with others and this defeats that purpose - which may be why we saw very few people at them. The location right on the ocean and in a bay is wonderful and we really enjoyed the beach and activities.

My stay at Azul Beach Resort was a combination of beautiful moments and several disappointments. The grounds are beautiful, and Seven Mile Beach is absolutely breathtaking. It was undoubtedly the highlight of our trip. The rooms were spotless, comfortable, and very well maintained. The staff throughout the resort were exceptional — always friendly, welcoming, and eager to help. The spa was also beautiful and provided a relaxing and enjoyable experience. Unfortunately, several areas of the resort are showing signs of wear. The exterior of the property could benefit from fresh paint, and the front lobby felt somewhat shabby. Some of the chairs were torn, and the fabric appeared worn and dirty. The lobby lacked the impressive first impression and “wow” factor that many five-star resorts typically offer. While the rooms themselves were immaculate, the hallways leading to them were also in need of updating. The biggest disappointment was the food. Throughout our stay, we found it to be bland and underwhelming. Our final evening was especially disappointing. We had arranged a dinner on the beach but did not receive what we had requested. The experience fell far short of our expectations, and we ended up leaving before the meal had even been fully served. Although the beach, staff, spa, and accommodations had many positive qualities, the consistently disappointing food is ultimately why I would not recommend this resort. In my opinion, Azul Beach Resort provides more of a four-star experience than a true five-star one.

For an all-inclusive, there really isn't much food to include here at Azul. There are "food desert" hours - meaning there is little to no food available between 11am-12:45 pm and 3-6pm. The small grills (most open only 12:30-5pm) run out of food well before then. Room service takes over an hour, is usually incorrect, and can only go to your room, not the beach or pool. So you find yourself rather hungry throughout much of the day. The restaurants that are available (when they are open) have very limited and stagnant menus. By Day 3, you're sick of the options. The buffet restaurant is the smallest spread I have seen yet at an all-inclusive. The beaches and pools are incredible, however. One small note - we arrived at 3 pm on our first day (and splurged for the tiny plane to take us from Montego Bay to Negril.) We had to wait over 90 minutes in an un-airconditioned, empty restaurant for them to complete check in. No one offered us food or drinks. It was a terrible start to the trip, especially when they told us the room we had specifically booked (2 beds - since we were traveling with a 6 year old) wouldn't be available until the next day. We had to use the pull-out couch for him, instead. There are better all-inclusives out there at this price point. It's a shame, because the facilities are pretty wonderful. They just need to keep food in stock and more readily available.

My honest view on this hotel based on the impact of hurricane Melissa, they did fairly well to maintain a fair grade. However the food is atrocious, Out of all the staff I have encountered one female did exceptionally well, me and my wife interact with her at the ackee restaurant she was very pleasant and professional. The hotel needs 50 times her! There was a stero type towards black people from the staff. During our stay the hotel was doing some building maintenance based on the damages from the hurricane. They need to improve on their food and staff interaction where black people are concerned. Facilty is value for money. Our visit was a 3 night stay. In August 2026