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My recent stay at the Mercure Hotel in Launceston, Tasmania, exceeded expectations. The warm and welcoming atmosphere, combined with the hotel's prime location in the heart of Launceston, contributed to a memorable experience. The staff's genuine hospitality and attention to detail in the well-appointed room showcased the hotel's commitment to excellence. With impeccable cleanliness and a focus on guest comfort, Mercure Hotel proved to be a highly recommended accommodation choice in the heart of Tasmania.

It's more like motel than hotel. This is the worst Mercure in my experience. I had been Canberra Mercure, Indonesian Mercure. They all exceptional. I went to better motel than this one. Most of the staff is rude only one or two that friendly. They look very tired and seems do not like to work. The breakfast time is not consistent. One day 10am the next day 9:30am. We are denied breakfast because 15mins late. There is no offer for even bread to go. There is no facility at all. The room is clean but stuffy. There is no air circulation unless you open the door. The lift very small barely enough fit 4 people. Little consideration on accessibility. There is no ramp at the hotel entry.

Free parking and easy entrance to the room with luggage. Room is clean but noisy, facing the main road. I believe the hotel acknowledged the issue and provided earplugs in the room. We had breakfast booked but hotel system had some confusion and we didn't get our breakfast, ended up paying for our coffee in the morning - staff acts machine like, not necessarily customer-centric when it comes to addressing issues. It's next to the park but a bit of a walk to seaside and restos, we Uber back to hotel in night after dinner.

Nice hotel! Clean and cozy room!

We stayed in a room with park views. The service was brilliant! Friendly staff and always happy to help. The rooms are not fully soundproof. We had guests next door to us that were either not aware of just didn't know how to be respectful - singing while showering and a bit too loud when they were had breakfast on Sunday. The restaurant next door offers nice food but are closed on Sundays (at time of writing). Basic room amenities. No slippers offered. There is a small shopping center nearby (from memory it has Kmart, Coles, a bakery, sushi, Liquorland, newsagent and a butcher). The city attractions and are within walkable distance.