코트야드 필라델피아 코츠빌 /엑스턴

Thought it was a bit expensive at first until I got in here and then I realized why it is very nice very clean definitely recommend it

Buen hotel

I wanted to wait a day or two to give my review so I knew I was not going off emotions... This Courtyard is awful, their lack of staff was utterly amazing, they had 2 people doing quadruple duty, the "bartender" had never made one drinks, he did not know how to use they POS to ring in drinks, and he asked us to only get drinks that were already in bottles and cans so he did not have to figure it out. The front desk was a disgrace, we waited for 10 minutes, for the girl in the back to get off her cell phone (which was obviously not a business call) to come check us in, when she noticed us she rolled her eyes at us because we needed to be checked in and she could not stay in the back office. As soon as she was done checking us in she ran right back to the office and stayed there as we watched another couple have to wait for her again just as we had to. Their attitude was beyond rude and obviously we annoyed them because they needed to work. No direction was given about where the elevators were or any of the accommodations... I guess that was because their accommodations, were all closed. The pool was all boarded up and not open, there was a sign on the fitness room it was closed... no mention of this anywhere on their website and they are still charging like they have these open and available. The main issue was a group of my colleagues and I were staying there for the weekend as our company holiday party was at the local country club. This is the second year in a row we had this party here and used the Marriott Courtyard to host the guests who did not wish to drink and drive. This again was the 2nd year in a row with no pool and no notice that the pool was closed still. However this year, the hotel had no clue about our group needing the shuttle service, which our HR team always sets up when they are blocking off the rooms for the discounted rate. As we were asking about when the shuttle was leaving, we received nothing but attitude because the girl behind the counter had no idea what we were talking about, and then made a big deal that we needed the shuttle service and that the driver may not be available... I think the bartender was also the shuttle driver. Finally she got back to us and said the shuttle can take us to the party but will not be available to get us back. WHAT IS THE POINT OF THE SHUTTLE????? So we got a ride there and then had to pay an Uber to come get us after the party.... I will NEVER recommend or stay at this Marriott ever again, I would recommend people to not stay here ever, how they are even still in business is beyond me.

Worth every penny in my opinion! The hotel staff were very friendly and helpful. The room was spacious and loved the layout. Very clean as well. Everything was wonderful for the entire week we stayed! Thank you, we will return! Only thing I would change would be to put bigger refrigerators in the rooms. We couldn't really fit anything in the fridge. That was about the only inconvenience really. Everything else was very nice, and we really enjoyed our stay! Worth every penny! 😁🏨🛏️

Facility was near race and convenient, but no breakfast offered!!!