생추어리 비치 리조트

We had a good time at Sanctuary, and it definitely was off season, but would have expected a better conditioned resort for the money. Our room's windows were filthy, the hot tub was broken one day, and the bocce court was flooded and unusable. Nonetheless, we loved the location and the room was fine. We would go back.

I love everything about this place! It’s quiet, very clean and freshly remodeled, grounds are very clean, the staff are amazing, and the beach is expansive and “private”. I loved the private bon fires, the morning yoga classes, and that they deliver breakfast to your room. This place is super special, and we plan on returning year after year!

We booked an ocean view but got an ocean front room at the top floor. The facilities are great. The location can’t be beat. My major complaints are the toilet was leaking and we had to call it in. The whole room is carpeted and it was dirty. My husband’s foot was black after taking a shower and walking around bare footed. The pull out couch and living room chair (fabric) was also outdated and old. It had multiple stains but the pull out couch cushion was comfortable enough for my 6 year old. The bathroom was larger than expected. I appreciate the concierge that took your luggage to your room via the golf cart. You can’t park your car close to your room. They even give your doordasher a ride to your room. There’s a restaurant on site but it’s $$$$. The pool is freezing and it is only heated at night, which is strange. I also called multiple times to request an early check in because of my 2 year old’s nap schedule and they told me they can accommodate this no problem. I called the day off and my request was never entered. They told me the room is not ready. When we got to the property around 12:45pm, I was told the room is clean but has yet to be inspected because we can be given the keys. The lady at the front desk filed my paperwork and cc info to make it more convenient. She also gave us the code to the pool area and welcomed us to their amenities (free coffee, tea, and hot chocolate at the front). She told me it shouldn’t be much longer but an hour has passed and I didn’t get a phone call yet. I decided to show up to the front desk and she told me she hasn’t forgotten about me and has not received confirmation yet from the house keeper if the room is ready. 2 minutes later she tells me it’s ready and the concierge will pick us up to take us to our car and unload it.

The hotel itself is amazing, however, the rooms need an upgrade asap. The space in there could be better used. Big bathroom but not functional.

Nice hotel with good amenities. You can hear your neighbors easily and if your room is in front of the beach area with fire pits.. you can smell the smoke in your room. Rooms are nice and right on the sand.