수퍼 8 바이 윈덤 볼링 그린 노스

When we arrived staff was nice. Room was warm. We were able to adjust thermostat. The bathroom faucet leaks. The nightstand had a piece of paper that said tips. We saw a note at check in that the pool was closed until further notice. In the bathroom several places had missing plaster. Maybe we just had a bad room. I don’t know.

Needs improvement in regards to hospitality and front desk workers

Front desk workers could be more polite, and helpful. Less critical and dramatic. Hanna, a young front desk attendant ranted on my very first night about how a former customer had been drunk in the lobby most of the day. She continued telling us about the drama in the lobby and even the details of the outcome (she eventually called the police and he was banned for life). She could grow into adulthood and THEN do adult things (such as work the front desk in HOSPITALITY!) Furthermore, the Manager or Owner (Danny) has been very kind and considerate in regards to allowing extra time after check out to pay our bill. As long as we pay it within a few hours he allows us to stay. He is a kind man. Sam *(front desk)* needs recognition & should be named the employee of the year! She is great, very kind & helpful & works hard to make guest satisfied & comfortable. Overall, very clean. Rooms could use updated renovations, and the parking lot could use some attention (trash, cigarette butts).

Nice

Awe