컨트리 인 & 스위트 바이 래디슨, 볼링브룩-로미오빌, I-55

I got a handicap room, no tub just a shower head on wall, water was out the bathroom in the hall by the sink, to the carpet, there i no pitch in the floor, no I am not handicapped. Not sure why I got thst room. The water just cuddled every where, not enough towels to soak up the mess

Fully renovated hotel with indoor heated pool, and fitness center. hot breakfast in the morning is the best. Comfortable bed and nice shower.

The carpet was filthy. The lobby smelled--like skunk! Our room smelled like a dog had been in the room previously for an extended stay. We stayed four nights. When asking about our room not being cleaned on the third day, we were then told their policy was the room would not be cleaned during your stay unless you request it. We were never told this upon checking in. And even after requesting our room be cleaned and being assured it would be cleaned, the maid was just arriving at our end of the hall when we left for dinner around 5:30 pm that day. At this point we just asked for clean towels and TP. I think this policy is unreasonable. And especially unreasonable and unacceptable if guests are not told about it at check in. The hosts did not seem at all concerned that we were not happy about not being told. The hotel is also located on a road where there are few other businesses. It faces Interstate 55 so the road noise is very loud. You can barely hear the tv due to the constant heavy traffic on the I-55. I would never stay here again!