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They don't clean beds, provide new linens or towels, staff are non-responsive and the pool is seasonal only. I even reached out to Hilton directly to let them know how disappointed I was in their service, and have not seen a response. The toilet did not work properly since we got into the room, they not only did not send anyone up after saying they would, an hour later we called down again and they literally dropped a plunger off at the door. Don't pay for Hampton/Hilton prices when they don't provide what you should expect from a Hilton Hotel. Seriously disappointed. I rarely write bad reviews. Won't be staying at a Hampton/Hilton until they figure out that people want their linens changed and new towels when staying in a hotel, it seems like all of the American hotels are cheaping out these days using the "saving water/the environment" excuse to save money and cut down on staff. Did not expect Hampton/Hilton to also fall that low.