하얏트 플레이스 그린빌 다운타운

We were very happy with the Hyatt Place! Our King room was spacious and clean, the staff was friendly and the location was great within a short walk to Falls Park on the Reedy and many restaurants and bars.

The location was incredible and the facilities were clean and comfortable. Kind staff.

I traveled for business and this hotel is mainly valet parking. There is a public lot behind the hotel, but carrying your bags to the hotel is not so easy. The rooms are darker color browns, which seem outdated. The furniture was nice, the bed was comfortable, and the vanity was nice too. The check-in person that I dealt with didn't smile at me once or say thanks, no pleasantries. There's a fine line between professionalism and welcoming friendliness. She didn't offer me my waters, apparently you're supposed to get two for free. I only overheard another customer thanking his front desk agent for the ones he got. The location of the hotel is good and there are restaurants and shops around. Seemed fairly safe and quiet.

Overall the hotel itself was great. No issues with cleanliness. Location was just a block off main street so easily walkable to all the food. One of our rooms didn't have soap or enough toilet paper and when we asked housekeeping who was on our floor for some they never restocked us. The front desk staff definitely needs some customer service training. They would rather look at their phones than acknowledge you when you walk in. Prices for water and soda at the desk are insane. $5 for a soda! Sunday morning when the breakfast area was packed they ran out of coffee and no one seemed in a hurry to refill it. I'm sure they are short staffed like everyone else, but their front desk staff didn't really seem to be helping with anything either. I would still come back and stay though.