윈덤 플린트 미/그랜드 블랑/비숍 공항/컨퍼런스 센터

When we attempted to check in, the front desk woman acted like she couldn't get us a room since they "are currently out of pet friendly rooms", I explained to her that my dog is a service animal, so she acted like she was doing us a favor and "finding a room we could use". After finally finding us a room, she then told me that it was hotel policy to charge me $25/night cleaning fee to have my service animal there. I tried to explain that service animals are exempt from pet fees. She argued again that it was policy. I paid the the fee to be able to get into my room, partially because my boyfriend and I were very tired, and partially because I realized that this woman was not going to listen to me explaining anything.

Only thing keeping it from 5 stars is if you want to watch any TV, the on-screen guide and TV remote are not compatible, resulting in a display of shows that you cannot actually watch, and there is no instruction sheet in the room.

Nice

The whole hotel has an overall muggy stuffy feeling especially room, had my sinuses going crazy. Took some times to even get attended at the front desk, a couple other client lined up before 1 of the THREE employees decided to help. The free break fast was terrible, cold French toast, a nasty film over the maple syrup.. cold coffee. Checked out as soon as I could. I wish I could submit photos

I asked to have my room cleaned and was told it would be done. It did not get done. I asked for a late check out, but the housekeeper knocked on my door at 11 AM. No one told her. The air conditioner in my room, leaked water to the point where I needed to use all my towels to sop it up. They attempted to Fix it on my first day, after a night in a swamp. It was not fixed, and the water leaked out again, creating a slip hazard for a second at night. I asked to have a discount and was told it was unavailable until the night manager comes in. They were unwilling to even take the information and follow up with it.