홀리데이 인 익스프레스 앤드 스위트 롤리 웨스트 레노보 센터 바이 IHG

My flight arrived five hours before check in time so I requested an early check in. There was no room available at the time. I went shopping for a few hours and I came back to see if any room became available. I was tired and needed to rest so I took the first room that became available. It did not suit my need because there was noise outside my window. I requested another room and Elijah notified me when another room became available so I took it. I was happy and comfortable with the room that I moved into. It was nice and quiet and I slept comfortably.

I booked a 2 Queen, Non-smoking, Handicap accessible that was supposed to have a roll-in shower. Sadly we were put in a room with a tub and shower combo. We stayed in the room we were put into and I asked the front desk if they had a handicap chair available the next morning. We got lucky and 1 was available. The seat took up 3/4 of the tub and did not have a back for resting. After a spinal surgical procedure it was not easy to sit upright with full control. It was impossible to use. Heads up to wheelchair users- The sink in the bathroom is too high for you to use seated in your chair. The microwave is on a top shelf in the coffee cubby. The refrigerator sits where your wheelchair would allow you access to the coffee maker. The coffee cubby sits directly across from the safe/closet space. There is no possibility of turning towards the coffee cubby in your chair. Refrigerator door opens with the door blocking the entryway to the bed area. There is no easy way for a chair user to access the coffee cubby area refrigerator. The room gives you plenty of space to access 1 of the beds, but not the other side of the room in your chair. O will not book this room when traveling with my wheelchair users. My family needs the 2 Queen room more than the King to guarantee comfort for 3 different stage CRPS handicap. Wheelchair, crutch/cane and non-balanced. For all users- There are 2 light switches you need to flip into the on position to activate the light switch in the bathroom. *All pictures are available on my Google review.

Had to change rooms due to items missing in room and phone not working

Love it

decent hotel, we stayed on the floor that was under construction without prior notice. i was not a fan of that