스프링힐 스위트 바이 매리어트 샌안토니오 에어포트

The negatives really outweigh the 2 positives. I’ll try to keep everything sweet and simple. There was a dead roach behind my bed, it was HUGE I mean it was in plain sight as well. The bathroom door did not close, the lock on it was stuck so being that 3 of us traveled together it was a little awkward when needing to use the restroom. Im not even sure how to explain this but the carpet wasn’t even on the floor correctly. There was a large excess of carpet curled like it had been layed out and not properly put on the floor and the dresser was trying to hide it. Checking in was not fun at all, when we finally got checked in we got to a room that had not been cleaned yet. The man who checked us in claimed he’s the general manager and manager? We would ask questions that would go unanswered but then he would butt into our personal convos. The saying “don’t let one bad apple spoil the bunch” really carried in terms of the front desk here. The few positives are there is some great staff,I never caught the names of the couple of women and one gentleman that we encountered, they were awesome and genuine. The outside area is really pretty. (I’m not sure if it was but the lemonade at breakfast tasted really expired) I’ve tasted bad juice before but this juice seemed VERY old, I had to spit it out. Breakfast was okay. The coffee was a day old but they changed it as soon as it was brought to their attention. All in all you’ll be better off staying here with having 0 expectations of cleanliness, it’ll save you some stress I promise.