컴포트 스위트 벤튼 하버 - 세인트 조셉

I have stayed here on many occasions and each time I find something that makes me think that it could be better, from hair in the bed, to dirty towels. This time around someone must’ve dropped ice cream in the elevator and it dried in there.

After reading other reviews it appears The pool and hot tub have been closed for months if not years yet still advertised as an amenity. They did offer the option to use the pool at another location which was a 40 minute round trip away. Also the bed was hard as a rock. It felt like a 2 inch mattress topper on top of plywood.

This hotel lived up to all expectations and more. Rooms were stunning and cleanliness couldn’t be faulted. Beds were very comfortable. Air con perfect. Swimming pool and hot tub were a great addition and staff were great!

I had to stay for one night for work. It was fine. The bed was clean. The bathroom shower still had the soap in it from the previous guest which was less than ideal and the sink could have used a better wipe down, but for what I needed, it was fine. If I was there to enjoy a vacation? Yeah no.

It’s a place to lay your head. We booked for the pool and hot tub which I learned right after booking (non refundable) was “under maintenance.” It’s clearly been “under maintenance” for a very long time. So there was false advertising. When I called to ask for refund (there are exceptions to non-refundable rule), he told me the process to follow to go through the 3rd party I booked it through and apparently my request went back to him and he denied my refund. Room was kind of clean but there was a computer chair in there that had stains (of questionable origin) ground into the fabric seat. Room smelled musty. No bed bugs seen in our room. Had a microwave and fridge. Fridge was cold. Would I book there again? No.