Groton

North America

United States of America

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Exterior view

Guestroom

Attractions

Balcony/terrace

Reception

Food and beverages

Facilities

Lobby

Nearby attraction

View

Bathroom

Shared lounge/TV area

Coffee shop

Bedroom

Historic Ship Nautilus & Submarine Force Museum

Fort Griswold State Park

서브머린 포스 도서관 및 박물관

New London Union 역

하이지닉 미술관

Custom House Maritime Museum

가드 아트 센터

리먼 앨리 미술관

몬테 크리스토의 오두막

미스틱 아트 센터

그리스월드 요새 전적지 주립공원

USS Nautilus Memorial

코네티컷 칼리지 수목원

그린 하버 해변

블러프 포인트 주립공원

이스턴 포인트 비치

에스커 포인트 해변

그로톤 롱 포인트 메인 해변

Shady Oaks Park

넵튠 파크 어소시에이션 해변

플래그십 인 앤 스위트은/는 최고의 서비스와 편의 시설을 제공하여 투숙객이 최고의 편안함을 경험하실 수 있도록 보장합니다.편안한 휴식이 필요하신가요? 룸서비스를 이용하시며 객실에서 더욱 편안한 시간을 보내실 수 있습니다. 투숙객의 쾌적한 이용을 위해 숙소의 전 구역에서는 흡연이 엄격하게 금지됩니다. 플래그십 인 앤 스위트의 모든 객실은 방문객에게 집과 같은 편안한 분위기를 선사하기 위해 신중하게 설계 및 디자인되었습니다. 플래그십 인 앤 스위트의 일부 객실에는 투숙객의 필요와 편의를 위해 에어컨 또는 린넨 서비스가 제공됩니다.플래그십 인 앤 스위트의 일부 객실은 별도의 거실이나 발코니 또는 테라스와 같은 독특한 디자인 요소를 제공합니다.일부 객실에서는 투숙 기간 동안 객실 내 비디오 스트리밍, 일간 신문 또는 TV와 같은 오락 서비스를 즐길 수 있습니다. 일부 객실의 경우 객실 내 음료가 준비되어 있어 편리하게 이용하실 수 있습니다.플래그십 인 앤 스위트의 일부 객실에는 목욕 가운, 수건 또는 헤어드라이어가 제공됩니다.

숙소 공지

Good location, definitely worth the money wasn't expensive for the weekend,room could have been cleaner

Very good

[Location]
The Flagship Inn & Suites is situated quite close to local supermarkets such as Stop & Shop and Big Y. There is also a Walmart. It is also close to the US Nautilus Submarine Museum, and is near the New London-Groton Airport.

When I visited the Flagship Inn & Suites in 2024 June, breakfast was not included; but the 2 rooms I saw both had microwaves and refrigerators, which were greatly-helpful in heating food obtained from the nearby grocery stores.

[Service]
The service desk for the Flagship Inn & Suites was somewhat limited in hours during 2024 June, with hours of availability of M-Th 9a-9p FSa 9a-11p and Su 9a-10p. 

Also, it may be important that the Flagship Inn & Suites does not have elevators, so you might need to request a ground-floor room, if climbing stairs is difficult for you.

i) I had asked for some assistance with being able to bring items over without immediately checking-in, because I needed to make several trips from approximately 1 km (0.6 mi) away, by electric scooter. I had stopped by the service desk, the night before check-in, but the staff person on duty the day of check-in was a different man, who was- at first - reluctant, but eventually permitted me to bring my belongings, to an unused-and-somewhat damaged room (room 123), until check-in time (3pm in 2024 June). It seemed to me, on the day of check-in, that the man from the previous night had not informed his colleague that I had stopped by, AND that the colleague had not understood OR had not read my reservation request about bringing items over in several trips.
- This seemed unprofessional to me, because I had indicated what I needed many days earlier, in the reservation on Agoda, the approximate time of arrival, and my need for a 1st floor room, because I had a 2-wheeled electric scooter as my means of transportation.
- Additionally, the initial room that was assigned was on the 2nd floor, and I had to indicate to the staff person, that my reservation request had indicated that I needed a 1st floor room, for the "assistive transport device" (2-wheeled scooter) and a pullable handcart that I had with me. I had to explain at time of check-in, that the electric scooter was very heavy.

Fortunately, the staff person was extremely helpful with locating a 1st floor room.

Much of this was complicated by what seemed to be a minimal comprehension of US English by the hotel staff, who appeared to be of South Asian (Indian Subcontinent) ethnicity. Thus, when I requested for a "1st floor room", this might have been understood to indicate - what in the US - is called "the 2nd floor", since in British English areas the term "Ground Floor" is used to what most US English areas call "the 1st floor" (In some areas where British English patterns are followed, "the 1st floor" is what US English areas call "the 2nd floor".

ii) Service at check-out was not accommodating:
I was switching to another nearby hotel, and had to make several trips by electric scooter again, so asked for delayed check-out, but was rather bluntly told that if I checked-out after 11am, there would be a late check-out fee. 

There were also strange service responses, when I requested the following:

iii) I reported that the hair-dryer in room 119 was not working, and asked if there was a replacement hair-dryer that worked. It seemed that the staff person did not want to replace the hair-dryer, because he only replied that it (the hair-dryer) did not work.
- The hair-dryer in room 119 needs to be repaired-or-replaced with a functioning one,

iv) On another night, several days into my visit, I brought some used towels to the service desk, and asked where I could deposit used towels in the evening. I was told just to dump them in the corner of my room. I insisted that if they had a laundry facility, I would myself bring the used towels there. The staff person then told me to walk to the other side of the service area, opened a door and brought a linen bag with support stand, and ind

Location close to grocery stores & restaurants, but maintenance and service can improve (2024 June visit)

Everything was dirty. There were mouse droppings. It was in non-smoking room however the sheets had burnt holes on them and the tables had marks on the as well it was very dirty overall I tried to get my money back and they only gave me a $10 credit it smelled like there was a dead rat in the room also somewhere and behind the furniture they were rat poison everywhere and inside the air conditioner unit there was mouse droppings a lot so I couldn't even put it on so I froze all night

플래그십 인 앤 스위트

Flagship Inn & Suites

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숙소 공지