그로브필드 하우스 호텔 바이 우노, 무료 주차

The room was spotless, albeit a little tired. Plenty of room and beautiful large bay window. Bed linen and towels be was good quality. Mattress size was great but it was on two single bases with a gap between them so for two people who like a cuddle, this wouldn’t be ideal. (I was in a king deluxe). There’s no aircon and a fan is provided but did little to move the air about despite and open window. Breakfast was ok, continental a little sparse and the pastries looked sad, but the cooked breakfast offerings were great. Staffing seems sparse, but the place obviously functions well. At the end of the day this hotel and its team are doing their best to maintain a high standard whilst it awaits an update and refresh, which its location deserves.

Unfortunately our stay did not start off well. When we checked in I checked breakfast was included as he hadn't mentioned anything about it, he said no, so showed the email confirming it was, so said he would put a note on the account. Told us when breakfast was served and that was it, off we went to our room. The room on first glance seemed ok it was big, but pretty dated. The tea tray was cheap considering this was supposed to be 4 star. We had had a long day and were looking forward to a refreshing shower, the plug hole was dirty and full of hair which I cleaned out, so I was already apprehensive about it, then the water was scorching hot. We rang down and the receptionist came up switched it on and couldn't get it to go colder, unfortunately they didn't have any spare rooms to move us to, but they could move us the next day. So it was a rinse in the bath instead. The next day we were moved to another room which was a lot smaller but still the same type, a deluxe double, compared to the previous room size it didn't feel the same but were assured it was. At least we were able to have a shower. Cleanliness still was low with a bit of tissue left on the floor in the main bedroom which I left for them to sort out. We had to ask for a fan, which barely blew a breeze but we had given up at this point to expect anything better. Both rooms require maintenance and the showers and sink taps really need replacing in both rooms. They are covered in limescale, look like they have seen better days. Also the tap over the sink is completely in the way if you want to rinse your face with water as it blocks the whole of the sink. The on site restaurant had decent food but the service was slow even though there were only 4 or 5 tables occupied, the barmaid looked like she didn't have a clue what she was doing and they initially brought us someone else's food, but thankfully got our food fairly quickly after. Breakfast, even though we weren't told where we needed to go or how things worked when we checked in, we arrived in the morning and ordered our hot food, the food was average, but the coffee appalling it tasted like watered down filter coffee. The continental selection was basic. All in all it was not a great stay, ok for staying 1 night and being close-ish to airports but I would not recommend it as somewhere to stay for a number of nights.

Very pleasant stay, nice room (seeing other reviews complain about lack of AC I ask how many hotels in England do have it? And how many houses? Almost none. We opened the windows and that worked pretty well..). The staff were friendly, room clean, breakfast excellent, evening meal very good too. Lots of comfy areas to sit around and chat.

Hotel was lovely and the breakfast was nice. Would definitely recommend

great hotel, but staff failed completely to address violent arguing coming from the room adjoining ours. very weak management