홀리데이 인 호텔 & 스위트 캘거리 에어포트 노스, 바이 IHG

They have a shuttle from the airport. Make a phone call after baggage claim and go to gate4 on 1st floor and go across the street, then you can find a hotel shuttle stop #17. Hotel was very close to the airport. And room was clean. I had a comfortable one night stay.

宿泊した翌日の朝早い飛行機に乗る予定だったので、空港から近く、無料送迎バスもあるこちらのホテルを予約しました。 部屋は簡素ですが清潔で、滑り台付きのプールもあり、子供も喜んでいました。 宿泊者用の洗濯機と乾燥機がフロアに一つずつしかなく、順番待ちになっていたので、もう少し増やして貰えたら助かるなと思いました。 朝食はついていませんでしたが、徒歩10分位の場所にコンビニや飲食店があったので、助かりました。 ありがとうございました。

It would be better if the staff in the front desk was helpful

The hotel is very good. I usually stay at Holiday Inn hotels whenever I travel. I like them because the staff is always very friendly and helpful, and everything is very clean and well maintained. I believe they offer a very good value for the price. However, on this occasion, the breakfast included in the reservation was not honored for all four members of our party. The front desk staff treated me kindly and explained that breakfast was only included for two people. Even so, I showed them both the app and the reservation confirmation, where it clearly stated that breakfast was included, but the condition was still not respected. I tried to file a complaint through the Agoda app, but I was unable to do so. Their automated support system is complicated and too limited to properly handle situations like this. I am not the kind of person who likes to argue or create conflict over these types of incidents. We used the breakfast tickets that were available to us, and for the rest of our stay we decided to go outside the hotel to find other places to eat. This incident left a bad taste in my mouth, although I understand that nothing is perfect. I hope there can be a fairer and more impartial way to resolve situations like this in the future. Honestly, I felt disappointed and misled. Despite this experience, I will continue being a Holiday Inn customer, and I hope I never have to go through a similar situation again.

Breakfast was great , pool was clean and the room was big and spacious.