오웰 호텔

The hotel is and looks Edwardian and has retained some lovely features of that period. However, there are parts of the hotel which require modernisation and updating. The breakfast was plentiful with lots of choice BUT there was so much wasted food. Certain foods like eggs had been in the hot plate for way too long as had the bacon and sausages. As a consequence they were overcooked or just plain hard. This needs to be addressed. Having said that, it was excellent value for money and the location was fine.

When I booked the room via Agoda there was a checkbox to request a large double bed rather than twin and, unusually, to request a non-smoking room (surely these days all are non-smoking). I subsequently found a contact number for the hotel, which was a mobile only. The man I spoke to seemed a little vague but he assured me that the double bed request would be arranged. The hotel itself is an impressive building and all staff we met were helpful and friendly. We arrived late in the evening and were disappointed to see twin beds in our room but, as we were exhausted, we did not ask for a change. The room was clean and in good condition, although the water pressure in the bath was weak and not at all hot. At breakfast the following morning we could select what we wanted from a buffet. There was however not much food put out (bread, bacon, sausages) and we had to wait for some items to be replenished. An argument between another guest and a member of staff started when they were told that no more sausages were available. This wasn’t a busy period and we were surprised at the obvious ‘rationing’ of some items. Overall the hotel was a nice enough place to stay but some logistical elements were clearly not in place.

we stayed at the orwell hotel on the 11th sep for 1 night. we travelled by train because the hotel was only 300 yrds away so we knew the location was good,plus only a 10 min walk to the sea front. The hotel is a bit dated but very clean and all the staff were fantastic. We only paid 94 pounds for the night which included breakfast which was very good with a varied choice of hot and cold food. As i said it is a bit dated and could do with a bit of upgrading, but for less than 100 pounds in a seaside location and as clean as it was i think it was a good deal and would stay here again.

For the price I paid including breakfast it was "ok", although if I'd have paid for it as an extra I would have been dissapointed. The hotel and rooms were clean and tidy, the staff were good and to be fair the room was better than when I stayed here a couple of years ago. Renovations are just finishing so the view out of my window wasn't great but once everything is completed I'm sure that will improve.

Characterful hotel with a long history in Felixstowe. Rooms can be a little hit and miss with regards to the level and progress of modernisation. Nice bar and restaurant and ample parking, also close to the train station and three quarter miles from the main shopping area and seafront.