그랜드 팔라디움 셀렉트 코스타 무헤레스 - 올 인클루시브

1. Review of the Staff: Sahid is the most responsible and service-oriented employee at this hotel. He understands his responsibilities in his role and is one of the best supervisors I have encountered. I truly want to praise him, and if I were his boss, he would undoubtedly be my first choice for promotion. He takes care of the smallest details, and even guest complaints that might not be understandable from an employee’s perspective would become insignificant if they were handled by him. Also, Diana, who follows him, deserves to be highly praised as well. However, on the flip side, there is someone who should not be in this hotel. (Please read this carefully) I could not understand why Alberto is in his position. He acts as though other employees' responsibilities are not his concern, and behaves as if he is the president of the Grand Palladium. His approach to dealing with guests was shocking, and it is a behavior that should never be seen in any hotel worldwide. If the hotel requests, I am more than willing to provide a detailed account of my experience with Alberto. There are definitely customers who would avoid this hotel because of him. If I had more time, I would have spent a lot of effort making sure that his behavior negatively impacted him. Remember, Alberto, people may be divided in opinions, but one thing is certain: all the guests visiting this hotel are more important and significant than you. I'm sorry, but just because you work at Chanel doesn't mean you are Chanel. You're just an employee. 2. Review of the Hotel: The hotel is peaceful, with attention to detail, and everyone is friendly. As a members-only hotel, its luxurious facilities and amenities provide comfort for its guests. Although it may lack some finer details compared to other high-end hotels, if your main focus is relaxation and spending quality time with family, there is no hotel as peaceful and wonderful as this one.

Muy bonitas y grandes instalaciones La mejor noche mexicana de mi vida Personal de recepción amable pero no muy eficiente

Hotel que parece una ciudad Con lago interno que te transportan con lanchas . Muy buenas piletas y playa Con teatro y excelente comida

One of the nicest resorts I’ve ever stayed at! And saw 50 whale sharks on my excursion. Dream come true!

受理Check in速度很慢，可能因為是透過線上訂房軟體，我們兩點半到，一直到五點才有房間給我們。 很多餐廳的預訂服務也不佳，明明就還有位置，但是都說客滿，很多餐廳只能預定隔天，然後隔天要不是沒開就是客滿。 如果沒有住超過三天，很多晚餐餐廳根本訂不到位