더블트리 바이 힐튼 호텔 브리스톨 사우스 - 캐드버리 하우스

What a great find this place is. A lovely setting. Prices are reasonable. Lovely room with a fabulous view. Friendly staff. Good Restaurant and the bar is lively. Winner winner. We'll be back for sure.

Travelled as a family with 1 kid. The first night was superb. Breakfast was great. When we went out to tour and came back at night, the rubbish was not dispose and the towels were not replaced when we placed it on the floor. Compliment to Amelia who served us within 5 minutes of the phone call. Thank you Amelia! The next morning, we requested and reminded for housekeeping to be done. Our room was not messy as i had cleaned up myself before leaving. We were told to leave the rubbish in the room and the staff will dispose it. My gut feeling told me to leave the rubbish outside instead. And guess what, my gut feeling was right. After i came back, the towels were not replaced and the bin plastic was not replaced. Room was replaced for us, but the staff that provided the new card key greeted politely with an unhappy face. I had stayed in other 3 and 4 stars hotels from last week and daily housekeeping was completed without any issue. As a Hilton member and stayed in Hilton hotels many times, this should not be the standard Hilton is setting. Hope my review can improve your standard thank you.

Beautiful location the grounds and spa were lovely . the restaurant and food was a let down as afternoon tea was served on an upturned drawer ,was minimal , with frozen cheesecake and stale bread . The final straw was finding a hair in my scone , So great location. Cocktails and food overpriced food was disappointing

This is a good location for airport drop off. The hotel itself is getting a bit old and needs renovation. I found it strange that there is a parking charge, when it is not well connected by public transport. Entering the hotel from the car park is not clearly signposted - we ended up walking through the smoking area into the back of the restaurant, which isn't too pleasant.

Great location. Good reception from the team. The room was a good size. Bathroom a little tired. One of the lifts was not functioning properly. Our room was a long way from the reception - up a floor, along a floor and down two floors. Was also noisy in the morning - delivery or waste removal. Certainly hydraulics. Overall OK but not great. Would stay there again as long as didn’t get the same room as the location was good.